Privacy Policy

Blackbird Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This statement of privacy applies to the Blackbird Group website and governs data collection and usage. By using the Blackbird Group website, you consent to the data practices described in this statement.


Collection of your Personal Information

Blackbird Group collect personally identifiable information such as your email address, name, home or work address or telephone number. Blackbird Group also collect anonymous, demographic information which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

Information about your computer hardware and software are also automatically collected by Blackbird Group. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Blackbird Group for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the Blackbird Group website.

Please keep in mind that if you directly disclose personally identifiable or sensitive information through the Blackbird Group, public message boards, this information may be collected and used by others. Please note that Blackbird Group do not read any of your private online communications.

We encourage you to review the privacy statements of websites you choose to link to from Blackbird Group so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or content on websites outside of the Blackbird Group website and the Blackbird Group family of websites.


Use of your Personal Information

Blackbird Group collect and uses your personal information to operate the Blackbird Group website and deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from Blackbird Group and its affiliates. Blackbird Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We at Blackbird Group do not sell, rent nor lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about particular offerings that may be of interest to you. In those cases, your unique, personally identifiable information (email, name, address and/or telephone number) is not transferred to the third party. In addition, Blackbird Group may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information and they are required to maintain the confidentiality of your information.

Blackbird Group do not use nor disclose sensitive personal information such as race, religion or political affiliations without your explicit consent.

We keep track of the websites and pages our customers visit within Blackbird Group in order to determine what Blackbird Group services are the most popular. This data is used to deliver customised content and advertising within Blackbird Group to customers whose behaviour indicates that they are interested in a particular subject area.

Blackbird Group websites will disclose your personal information without notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with a legal process served to Blackbird Group or the website; (b) protect and defend the rights or property of Blackbird Group; and, (c) act under exigent circumstances to protect the personal safety of users of Blackbird Group or the public.


Use of Cookies

The Blackbird Group website use 'cookies' to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Blackbird Group pages or register with the Blackbird Group website or services, cookies help Blackbird Group recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing or shipping addresses, etc. When you return to the same Blackbird Group website, the information that you have previously provided can be retrieved so that you can easily use the Blackbird Group features that you had customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Blackbird Group services or websites you visit.


Security of your Personal Information

Your personal information is secured from unauthorised access, use or disclosure as Blackbird Group secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.


Changes to this Statement

Blackbird Group will occasionally update this statement of privacy to reflect company and customer feedback. Blackbird Group encourage you to periodically review this statement to be informed of how we are protecting your information.


Contact Information

Blackbird Group welcome your comments regarding this statement of privacy. If you believe that we have not adhered to this statement, please contact Blackbird Group at info@blackbirdgroup.co.za. We will use commercially reasonable efforts to determine and promptly remedy the problem.