Team Leader

What we are looking for:
  • Minimum Grade 12 
  • Excellent communication skills
  • Computer literacy (intermediate MS Office)
  • Work under pressure
  • Persuasive telephone manner
  • Team Player 
  • 2 year experience within a similar role 
  • Problem solver and excellent problem solving skills 
  • Confident 
What will be to your advantage? 
  • Bilingual 
What we expect from you:
  • Working towards implemented targets 
  • Ensure rules and regulations are followed at all times within calls 
  • Effectively manage sales team 
  • HR Administration 
  • Implement process and procedures to improve the team’s performance 
  • Monitoring QA sheets 
  • Supervise calls
  • Mandate requests 
  • Develop monthly action planner and present it to the Sales Manager 
  • Handling irate customer complaints and enquiries
What we offer in return:
  • Salary: OTE market related + benefits 
  • Free Healthcare
  • Pension Fund 
  • Relaxed and enjoyable environment 
  • Fun Days
  • Dress-up days
Is this position for you? Yes? Then email your CV to careers@creditgainservices.co.za